Privacy Policy

Effective Date: June 2, 2025

Main Street Vacations ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information when you interact with our website or use our travel services.

We are a Canadian-owned and operated business and comply with Canada’s privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada’s Anti-Spam Legislation (CASL).

1. Information We Collect

We may collect personal information when you:

Submit a contact form or request a travel quote
Book travel services with us
Subscribe to our newsletter or email updates
Interact with our website or social media channels

The types of information we collect may include:

Full name
Email address
Phone number
Travel preferences and interests
Traveler details for bookings (e.g., names, dates of birth, passport information)
Billing and payment details (processed through secure third-party systems)
Website usage data (e.g., browser type, IP address, page interactions)

2. How We Use Your Information

We use your personal information to:

Plan, book, and manage your travel arrangements
Communicate with you regarding your trip or inquiry
Provide customer support and respond to questions
Send you relevant travel updates, tips, or promotions (if you’ve opted in)
Improve our services and website user experience

3. Consent

By providing your personal information, you consent to our collection, use, and disclosure of that information as described in this Privacy Policy and as permitted or required by law.

You may withdraw your consent at any time, subject to legal or contractual restrictions. To do so, please contact us using the information at the bottom of this policy.

4. Email Communication and CASL Compliance

We comply with Canada’s Anti-Spam Legislation (CASL). You will only receive promotional emails from us if you have provided your express or implied consent. You may unsubscribe from our emails at any time by clicking the “unsubscribe” link or by contacting us directly.

Transactional emails related to your travel bookings or inquiries are exempt from consent requirements and will be sent as needed.

5. Sharing Your Information

We may share your personal information with:

Travel suppliers and partners (e.g., airlines, cruise lines, tour operators, hotels) as necessary to fulfill your travel bookings
Third-party service providers that support our business operations (e.g., email marketing platforms, payment processors, website analytics tools)
Authorities or regulators when required by law

We do not sell or rent your personal information to third parties.

6. International Data Transfers

Some travel suppliers and partners may be located outside of Canada, including in the United States or other countries. As such, your personal information may be transferred to or accessed from jurisdictions with different privacy laws. We take reasonable steps to ensure that any personal data shared across borders is protected in accordance with Canadian privacy standards.

7. Data Security

We take reasonable administrative, technical, and physical measures to safeguard your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure. You share information at your own risk.

8. Your Rights Under Canadian Law

Under PIPEDA, you have the right to:

Request access to the personal information we hold about you
Request corrections to your personal data
Withdraw your consent for certain uses of your data

To exercise any of these rights, please contact us using the details below. We may require verification of your identity before processing your request.

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to read their privacy policies.

10. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have received personal data from a child without parental consent, we will delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, the updated policy will be posted on our website with the new effective date. We encourage you to review this page periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at: